Melbourne accessible transport — booking line open 24/7 Booking line open 24/7 1300 12 05 05 bookings@rollandride.com.au

Do you run wheelchair accessible taxis in Preston?

Yes — Preston is inside our standard service area, 24 hours a day, 7 days a week. We run hydraulic lift equipped vehicles with four-point restraints, so you travel in your own wheelchair. Carers travel at no extra seat cost, we invoice NDIS plan managers directly, and we accept the Victorian Multi Purpose Taxi Program card.

Call 1300 12 05 05 Book online

Accessible transport in Preston

Preston has an older population than most of Melbourne's north and a dense cluster of medical practices, allied health and community services along High Street and Bell Street. That makes it one of our steadiest suburbs for recurring appointments rather than one-off trips.

Where we take people in Preston

  • Northland Shopping Centre 2–50 Murray Road, Preston Shopping, cinema and allied health in one stop, with parking that is often a long push from the entrance.
  • Preston Market Cramer Street, Preston The market is flat but busy — we drop as close to the entrance as the traffic allows.
  • Northern Health mental health services, Preston Preston Northern Health runs mental health services at Preston as well as Epping, Broadmeadows, Jacana, Mill Park and Coburg.
  • Austin Hospital 145 Studley Road, Heidelberg About 6 km east. The Austin houses the Victorian Spinal Cord Service and the Olivia Newton-John Centre, so it is a common destination for our Preston passengers.

Trips we run most from Preston

  • GP, specialist and allied health appointments along High Street and Bell Street
  • Austin Hospital clinics and the Olivia Newton-John Centre
  • Regular therapy and day program travel
  • Northland and Preston Market shopping trips
  • Family visits and social outings across the inner north

Paying for your trip

Most Preston passengers pay one of three ways, and often combine them: NDIS transport funding (we invoice self-managed and plan-managed participants' plan managers directly), the Victorian MPTP card (50% of the fare up to $60 a trip, and it stacks with your NDIS funding on the same trip), or paying yourself at an upfront fare quoted before you book. Full detail is on our NDIS transport page.

Which vehicle will come

We send the vehicle that suits the trip — the Wheelchair Taxi if you travel in your own chair, a sedan or SUV for shorter trips, the People Mover for groups. Capacities are on the fleet section of our home page, or tell us what you need and we will advise.

Nearby suburbs we also cover

Preston sits inside our wider Greater Melbourne service area. We also run regularly in:

Good to know

Preston wheelchair taxi questions

Do you cover Preston?

Yes. Preston is inside our standard service area and we run wheelchair accessible vehicles there 24 hours a day, 7 days a week. Call 1300 12 05 05 or send a booking request and we will confirm.

Can I stay in my own wheelchair?

Yes. Our vehicles are hydraulic lift equipped with four-point restraints, so you board and travel in your own chair — manual, powered or scooter. Tell us the type and size when you book so we send a suitable vehicle.

Can I use my NDIS funding or MPTP card?

Yes to both. If your plan is self-managed or plan-managed we can invoice your plan manager directly. We also accept the Victorian Multi Purpose Taxi Program card, which pays 50% of the fare up to $60 per trip — and you can use it alongside your NDIS transport funding on the same trip.

Can my carer or support worker travel with me?

Yes, at no extra seat cost. Tell us how many people are travelling when you book so we allocate the right vehicle.

Can you take me to the Austin Hospital from Preston?

Yes — it is one of our most common Preston runs. The Austin is at 145 Studley Road, Heidelberg, about 6 km east. We drop at the accessible patient set-down rather than the main car park, which saves a long push to the entrance.

Need a wheelchair accessible ride in Preston? The booking line is answered 24 hours a day, including weekends and public holidays.
1300 12 05 05
1300 12 05 05