Melbourne accessible transport — booking line open 24/7 Booking line open 24/7 1300 12 05 05 bookings@rollandride.com.au

Do you run wheelchair accessible taxis in Reservoir?

Yes — Reservoir is inside our standard service area, 24 hours a day, 7 days a week. We run hydraulic lift equipped vehicles with four-point restraints, so you travel in your own wheelchair. Carers travel at no extra seat cost, we invoice NDIS plan managers directly, and we accept the Victorian Multi Purpose Taxi Program card.

Call 1300 12 05 05 Book online

Accessible transport in Reservoir

Reservoir covers a big area with a lot of single-storey homes, long driveways and older residents who have stopped driving. It sits roughly between the Austin and the Northern, so passengers here are often splitting appointments between two health services.

Where we take people in Reservoir

  • Northern Hospital Epping 185 Cooper Street, Epping North up High Street or Edgars Road. The Northern has the busiest emergency department in Victoria, so its outpatient areas are busy too — we allow time.
  • Austin Hospital 145 Studley Road, Heidelberg East via Bell Street, for spinal, cancer and specialist clinics.
  • Bundoora Centre 1231 Plenty Road, Bundoora Rehabilitation, aged care and community services — a short run from eastern Reservoir.
  • Edwardes Lake Park Griffiths Avenue, Reservoir The path around the lake is flat and sealed, which makes it one of the better local spots for a chair or scooter.

Trips we run most from Reservoir

  • Weekly dialysis and therapy runs
  • Northern Hospital and Austin Hospital outpatient appointments
  • Rehabilitation at the Bundoora Centre
  • NDIS day programs and community access
  • Local shopping and social trips

Paying for your trip

Most Reservoir passengers pay one of three ways, and often combine them: NDIS transport funding (we invoice self-managed and plan-managed participants' plan managers directly), the Victorian MPTP card (50% of the fare up to $60 a trip, and it stacks with your NDIS funding on the same trip), or paying yourself at an upfront fare quoted before you book. Full detail is on our NDIS transport page.

Which vehicle will come

We send the vehicle that suits the trip — the Wheelchair Taxi if you travel in your own chair, a sedan or SUV for shorter trips, the People Mover for groups. Capacities are on the fleet section of our home page, or tell us what you need and we will advise.

Nearby suburbs we also cover

Reservoir sits inside our wider Greater Melbourne service area. We also run regularly in:

Good to know

Reservoir wheelchair taxi questions

Do you cover Reservoir?

Yes. Reservoir is inside our standard service area and we run wheelchair accessible vehicles there 24 hours a day, 7 days a week. Call 1300 12 05 05 or send a booking request and we will confirm.

Can I stay in my own wheelchair?

Yes. Our vehicles are hydraulic lift equipped with four-point restraints, so you board and travel in your own chair — manual, powered or scooter. Tell us the type and size when you book so we send a suitable vehicle.

Can I use my NDIS funding or MPTP card?

Yes to both. If your plan is self-managed or plan-managed we can invoice your plan manager directly. We also accept the Victorian Multi Purpose Taxi Program card, which pays 50% of the fare up to $60 per trip — and you can use it alongside your NDIS transport funding on the same trip.

Can my carer or support worker travel with me?

Yes, at no extra seat cost. Tell us how many people are travelling when you book so we allocate the right vehicle.

Do you do regular weekly bookings in Reservoir?

Yes, and a lot of our Reservoir work is exactly that — the same dialysis run, therapy appointment or day program each week. We keep your address, chair type and any access notes on file so you are not repeating them every booking.

Need a wheelchair accessible ride in Reservoir? The booking line is answered 24 hours a day, including weekends and public holidays.
1300 12 05 05
1300 12 05 05