Melbourne accessible transport — booking line open 24/7 Booking line open 24/7 1300 12 05 05 bookings@rollandride.com.au

Do you run wheelchair accessible taxis in Thomastown?

Yes — Thomastown is inside our standard service area, 24 hours a day, 7 days a week. We run hydraulic lift equipped vehicles with four-point restraints, so you travel in your own wheelchair. Carers travel at no extra seat cost, we invoice NDIS plan managers directly, and we accept the Victorian Multi Purpose Taxi Program card.

Call 1300 12 05 05 Book online

Accessible transport in Thomastown

Thomastown is close enough to Epping that hospital trips are quick, and it has a large, long-settled multicultural community with a high proportion of older residents. A lot of our Thomastown bookings are made by a family member on someone else's behalf, which we are completely used to.

Where we take people in Thomastown

  • Northern Hospital Epping 185 Cooper Street, Epping A short run north — our most common Thomastown destination.
  • Bundoora Centre 1231 Plenty Road, Bundoora Rehabilitation and aged care services east of Thomastown.
  • Thomastown and Lalor medical precincts High Street and Settlement Road GPs, pathology and allied health close to home.

Trips we run most from Thomastown

  • Northern Hospital appointments and day procedures
  • Regular NDIS day program travel
  • Local GP, pathology and allied health visits
  • Family visits and social outings

Paying for your trip

Most Thomastown passengers pay one of three ways, and often combine them: NDIS transport funding (we invoice self-managed and plan-managed participants' plan managers directly), the Victorian MPTP card (50% of the fare up to $60 a trip, and it stacks with your NDIS funding on the same trip), or paying yourself at an upfront fare quoted before you book. Full detail is on our NDIS transport page.

Which vehicle will come

We send the vehicle that suits the trip — the Wheelchair Taxi if you travel in your own chair, a sedan or SUV for shorter trips, the People Mover for groups. Capacities are on the fleet section of our home page, or tell us what you need and we will advise.

Nearby suburbs we also cover

Thomastown sits inside our wider Greater Melbourne service area. We also run regularly in:

Good to know

Thomastown wheelchair taxi questions

Do you cover Thomastown?

Yes. Thomastown is inside our standard service area and we run wheelchair accessible vehicles there 24 hours a day, 7 days a week. Call 1300 12 05 05 or send a booking request and we will confirm.

Can I stay in my own wheelchair?

Yes. Our vehicles are hydraulic lift equipped with four-point restraints, so you board and travel in your own chair — manual, powered or scooter. Tell us the type and size when you book so we send a suitable vehicle.

Can I use my NDIS funding or MPTP card?

Yes to both. If your plan is self-managed or plan-managed we can invoice your plan manager directly. We also accept the Victorian Multi Purpose Taxi Program card, which pays 50% of the fare up to $60 per trip — and you can use it alongside your NDIS transport funding on the same trip.

Can my carer or support worker travel with me?

Yes, at no extra seat cost. Tell us how many people are travelling when you book so we allocate the right vehicle.

Can someone book on behalf of a family member?

Yes, and it is how a lot of our Thomastown bookings are made. Give us the passenger's details, their chair type and any access notes, and we will deal directly with them on the day if you would prefer.

Need a wheelchair accessible ride in Thomastown? The booking line is answered 24 hours a day, including weekends and public holidays.
1300 12 05 05
1300 12 05 05